Help Centre
Everything you need to know about using aabet — from opening your account and making deposits in PKR, to understanding bonuses, placing bets on cricket and PSL markets, and using our responsible gambling tools. If your question is not covered here, our support team is available around the clock at [email protected].
Browse our five topic areas below for detailed answers. Each section covers the questions we hear most often from aabet users across Pakistan.
How to sign up, what documents are needed for KYC, age requirements, password resets and managing a single account correctly.
Payment methods available in PKR, minimum amounts, processing times, withdrawal conditions and what to do if a transaction is delayed.
Sports betting on cricket, PSL and ICC events, live casino, slots, mobile play and how in-play betting works on aabet.
Welcome offers, wagering requirements, game contribution rates, bonus expiry and how to use promotions on cricket and casino markets.
How aabet protects your data, setting deposit and loss limits, self-exclusion options and guidance for users concerned about problem gambling.
Our support team is available 24/7 at [email protected]. English is the primary support language; Urdu assistance is available on request.
To register on aabet, click the Sign Up button on the homepage and fill in your full name, date of birth, email address, phone number and a secure password. You will need to agree to the Terms and Conditions before your account is activated. Registration is free and takes only a few minutes.
You must be at least 18 years old to register and use aabet, or the higher minimum age required by the applicable operator licence jurisdiction. Age verification is mandatory as part of the KYC process. Accounts found to belong to underage users are closed immediately and any funds returned.
No. aabet strictly permits one account per person, household and device. Operating multiple accounts — whether under your own name or a different identity — is a breach of our Terms and Conditions and will result in permanent account closure and forfeiture of any balances derived through that activity.
aabet's KYC process typically requires a copy of your CNIC (Computerised National Identity Card) or valid passport, plus a proof of address such as a recent utility bill or bank statement. All documents must be clearly legible, current and issued in your own name. KYC must be completed before any withdrawal is processed.
On the login screen, click Forgot Password and enter the email address linked to your aabet account. You will receive a password-reset link by email within a few minutes. Follow the link to set a new password. If you do not receive the email, check your spam folder or contact support at [email protected].
aabet is an English-language platform accessible online. Users from cities including Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan and Peshawar can access the platform, subject to their own local legal obligations. aabet does not claim authorisation from the Government of Pakistan. Users are solely responsible for understanding applicable local laws.
aabet displays its cashier in PKR for a familiar local experience. Payment method availability varies and is shown in the cashier at the time of deposit. Names such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah are referenced for contextual familiarity only and do not imply those institutions endorse or support gambling.
Minimum deposit amounts vary by payment method and are displayed in the cashier at the time of your deposit. All figures are shown in PKR. aabet reserves the right to update minimum and maximum deposit limits at any time. Check the cashier for current limits before making a transaction.
Withdrawal processing times depend on the chosen payment method and your KYC status. Once your identity is fully verified and any applicable wagering requirements are met, withdrawals are typically processed within one to five business days. Some methods may be faster. Compliance holds may extend this timeline in exceptional cases.
Common reasons for a withdrawal delay include incomplete KYC verification, unmet wagering requirements on bonus funds, a pending compliance review or a mismatch between your deposit and withdrawal methods. Log in to your account to check any outstanding verification steps, or contact support at [email protected] for a status update.
aabet's policy requires withdrawals to be returned to the same payment method used for the original deposit where technically possible. This is a standard anti-money-laundering measure. If your original payment method is no longer available, contact support to discuss the available options for your specific account.
aabet does not charge its own fees on standard deposits or withdrawals. However, your payment provider may apply transaction charges on their end. Currency conversion fees may also apply depending on your payment method. Always check the terms of your payment provider before initiating a transaction.
aabet covers a wide range of sports markets including cricket (Pakistan domestic fixtures, PSL, T20 internationals, ICC tournaments), football, UFC and mixed martial arts, basketball, tennis and live in-play events. Markets are updated in real time. Availability may vary by region and event schedule.
Yes. aabet provides live in-play betting on cricket markets including PSL matches, T20 internationals featuring Pakistan, and ICC tournament fixtures. Odds update in real time as the match progresses. Live bets are subject to our standard betting rules and may be suspended during key moments such as wicket reviews.
aabet's casino section includes live dealer tables (live blackjack, live roulette, live baccarat), slot games, classic table games such as blackjack and roulette, instant games and esports titles. The live casino is hosted by professional dealers in real time. Game availability may vary by account region.
aabet's live casino streams real-time games hosted by professional dealers from dedicated studio environments. You join a table, place your bets within the allotted betting window and the outcome is determined by real physical action — cards dealt, a roulette wheel spun — rather than a random number generator. A stable internet connection is recommended.
Yes. aabet is fully optimised for mobile browsers on both Android and iOS devices. Simply navigate to aabet.cam on your phone's browser to access the full platform, including sports betting, live casino, slots and account management. No separate app download is required to get started.
aabet periodically offers welcome bonuses to newly registered users, including deposit match offers displayed in PKR. Specific bonus amounts and structures are shown on the promotions page within your account. All bonuses carry wagering requirements, minimum odds conditions and expiry dates. Always read the individual offer terms before depositing.
A wagering requirement specifies how many times bonus funds must be staked before they or associated winnings can be withdrawn. For example, a PKR 1,000 bonus with a 10x wagering requirement means you must place PKR 10,000 in qualifying bets before the bonus converts to withdrawable funds. Specific multipliers are stated on each offer.
No. Different game categories contribute different percentages towards wagering requirements. Sports bets at qualifying minimum odds and certain casino games typically contribute fully, while others — such as live casino tables or low-margin slots — may contribute a reduced percentage or nothing at all. The contribution rates are stated in each individual offer's terms.
Whether a sports bonus can be used on cricket or PSL markets depends on the specific offer terms. Many sportsbook bonuses apply across all sports markets including cricket, provided minimum odds conditions are met. Check the individual promotion terms in your account for eligible markets and any excluded events.
If you do not complete the wagering requirement before the bonus expiry date, the remaining bonus balance and any winnings generated from that bonus are forfeited automatically. Real-money funds in your account are not affected. Expiry timelines vary by offer and are shown clearly on each promotion page.
aabet uses SSL/TLS encryption for all data in transit, applies role-based access controls to restrict staff access to personal data, and stores sensitive information using industry-standard security protocols. We do not sell your data to third parties. Full details of how we handle your information are set out in our Privacy Policy.
Log in to your aabet account and navigate to the Responsible Gambling section of your account settings. From there you can set daily, weekly or monthly deposit limits and loss limits in PKR. Reductions take effect immediately. Increases require a mandatory cooling-off period before the higher limit applies.
To request self-exclusion, contact our support team at [email protected] with the subject line Self-Exclusion Request. Specify whether you want a short-term (1–6 months), extended (1–5 years) or permanent exclusion. Self-exclusion takes effect within one business hour. During the exclusion period, all promotional communications are stopped immediately.
If you are concerned about a friend or family member, encourage them to review their account limits or consider a self-exclusion period. You can contact aabet support on their behalf with their consent. We also recommend seeking guidance from recognised responsible gambling support organisations in the applicable operator licence jurisdiction. Visit our Responsible Gambling page for more information.
From Pakistan cricket and PSL live betting to live casino tables and slots — all in PKR. Visit the homepage to explore the full platform, or read our Terms and Conditions and Responsible Gambling page before you begin.
🔞 Adults 18+ only, or the higher minimum required by the operator/license jurisdiction. Local laws may restrict gambling.